Returns & Exchanges

At Fresh Mango, we are committed to delivering the highest quality tropical produce; however, if your fruit arrives damaged or unsatisfactory, we offer a hassle-free replacement or refund within 24 hours of delivery.

Return Process

• 1.
  Document the Issue

  Take clear photos of the mangoes and the packaging immediately upon arrival to document any quality concerns or damage.

• 2.
  Contact Support

  Email our freshness team at support@freshmango.com within 24 hours of receipt, including your order number and the photos taken.

• 3.
  Quality Review

  Our produce experts will review your claim within one business day to determine if a refund or a fresh replacement shipment is appropriate.

• 4.
  Resolution

  Once approved, we will process your refund to the original payment method or dispatch a new box of premium mangoes at no additional cost.